Digital innovation regularly rewrites the roles of business. Established enterprises that once dominated the market face threats from new, nimble competitors leveraging technology in order to level the playing field.Providing...

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Bask Iyer, CIO at Juniper and former CIO at Honeywell and GlaxoSmithKline Beecham makes some great observations on the Chief Digital Officer from his recent conversations with CEOs. Acknowledging that...

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David Williams, author of Connected CRM: Implementing a Data-Driven, Customer-Centric Business Strategy recently made some observations in this recent interview with Direct Marketing News that are well-aligned with our point...

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