While it's no secret that providing a top-notch customer experience can be beneficial for any business, a recent study by the Harvard Business Review (HBR) proves that customer experience can...

As the Internet of Things (IoT) continues to emerge and develop, lean manufacturing experts agree that the data gleaned from machine to machine (M2M) communications stands to offer significant efficiency...

Digitizing the value chain is today’s version of Lean and Six Sigma.