While it's no secret that providing a top-notch customer experience can be beneficial for any business, a recent study by the Harvard Business Review (HBR) proves that customer experience can...

The latest survey data from the Cloud Security Alliance shows just how big the problem of unauthorized IT services, or  “Shadow IT”, has become. Only 8 percent of the more...

If your company is in a product oriented business where commerce is about buying, moving, making and selling physical items, information technology tends to be pretty standard and somewhat out...