While it's no secret that providing a top-notch customer experience can be beneficial for any business, a recent study by the Harvard Business Review (HBR) proves that customer experience can...

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The latest survey data from the Cloud Security Alliance shows just how big the problem of unauthorized IT services, or  “Shadow IT”, has become. Only 8 percent of the more...

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If your company is in a product oriented business where commerce is about buying, moving, making and selling physical items, information technology tends to be pretty standard and somewhat out...

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